General Data Protection

General Data Protection
 

Name of the provider:

FlorAwesome Kft.

Location and postal address:

1116 Budapest, Torma u. 6.

Registry authority:

Metropolitan Court as Court of Registration

Company registration number:

Cg. 01-09-884465

Tax number:

14008568-2-43

E-mail address:

visszajelzes[at]escadaviragkuldes.hu

Website:

www.escadaviragkuldes.hu

Support via phone:

(36)-30-863-2297 ; (36)-30-9339-570

Support via e-mail:

visszajelzes[at]escadaviragkuldes.hu

Telefax:

(36)-1-424-5523

Complain handling:

 
 

visszajelzes[at]escadaviragkuldes.hu

Weekdays 10.00 - 16.00 UTC

Hosting Provider name:

PointFive Kft.  

Hosting Provider address:

1071 Budapest, Bajza utca 2

 

This website (the "Website") is owned by the FlorAwesome Ltd. ("we/us"). For the purposes of the Data Protection Act 1998, the data controller in respect of the Website is FlorAwesome Ltd. We are committed to protecting the privacy of visitors to our Website and complying with all applicable laws in the use of the information we collect about you.

This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal information and how we will treat it, including what type of information is collected and tracked on the Website, how the information is used, and with whom the information is shared.

Data

FlorAwesome Ltd. only uses personal data that you provide directly. This may be because of a product or service you have ordered.

We may collect two types of information from users of this Website:

"Personal Information" (including, but not limited to, your name, date of birth, address, telephone number (including mobile number), credit card information or e-mail address; and

anonymous "Non-Personally Identifiable Information" (such as information about how many users log on to our Website).

Personal details that you provide by filling in forms on our Website, information provided at the time of registering to use our Website, subscribing to our services or requesting further services, including, but not limited to, your name, date of birth, address, telephone number (including mobile number), and e-mail address;

Recipient details that you provide when placing your order, including name, address and any contact telephone numbers.  However, this detail will not be used for direct marketing purposes.

Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access;

If you contact us, we may keep a record of that correspondence;

Details of any transactions you carry out through our Website and of the fulfilment of orders; and

Dealings with third parties who hold personal information on you (which could include organisations such as banks, credit card agencies, international partners, delivery services). They may provide this information as a matter of ordinary business dealings, or we may ask them to do so.

If we are under a duty to disclose or share your personal information in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of FlorAwesome Ltd., our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and

For marketing purposes, as described in more detail under "Direct Marketing" below.

We may share personal information with other companies within the FlorAwesome group of companies (the “Group”) as needed for reasonable management, analysis, planning and decision making, including in relation to taking decisions regarding the expansion and promotion of the Site and for use by those companies for the other purposes described in this Policy.

Your personal information may also be made available to third parties (within or outside the Group) who help us in relation to the use of your details for the purposes explained above by providing us with services under contract. Such services include (but are not limited to) audits, legal advice, communications, IT hosting and IT maintenance.

Goals

We use the data we receive from you for different purposes. Here you can read which purposes that are.

Delivery of your order: Obviously we use the data for handling your order. If you order something you naturally want to receive it. It is also possible that we pass on the data to so-called 'third parties': all to ensure that your order is handled properly.

Advertising: We understand that you want to know about all the beautiful products we have. After giving permission, you can receive notifications of this through e-mail or via social media.

Newsletter / SMS: It is also possible to register for our newsletter / SMS. This way you stay informed about our offers, promotions and news.

Questions: It is also possible that you have a question. About your order for example. You can ask this via a contact form. On this form you will be asked to enter different details. Of course you can choose which information you send us. This data is only retained for as long as necessary to fully answer the question. After all, we want to help you as well as possible.

Location data: In order to help you as well as possible, it is sometimes necessary for us to collect your location data (GPS). When we need this information, we ask you for permission.

Marketing

We may also use your personal information, or with your consent, or upon being informed by third parties that you have consented to have us do so, permit selected third parties to use your personal information to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by e-mail, SMS, mail, telephone or other means.

If you are our  customer, we may contact you from time to time (by e-mail, mail, telephone, SMS or other means) with information about goods and services similar to those which were the subject of a previous sale to you.

Third parties

It is possible that we pass on the data to companies with which we cooperate, so-called 'third parties'. These companies help us to properly handle your order.

Providers of navigation / mapping software such as Google Maps can store and process (location) data. It is also possible that the data is used by Google or Apple itself. We have no influence on this and refer you to the privacy statements of these companies if you require more information.

Whenever you place an order with us, or register as a customer, we will share the data linked to your username to third parties. We only do this if this is necessary for the execution of the agreement with us or if we are obliged to do so by law. For example, if we suspect that there is fraud or abuse of our webshop, we can pass on personal data to the competent authorities.

We want to make sure that you can use our website as optimally and personally as possible. We may use statistical services such as Google Analytics for this purpose. These services keep track of how you use our website. Of course we have made strict agreements with these companies. For example, the IP address is anonymised. Do you want to know which of these services we use exactly?

Transfers of your Personal Information Abroad

The personal information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of an order on your behalf, the processing of your payment details or provision of support or other services.

By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.

Third countries

Some of the companies we work with are based in a country outside the European Union. The regulations in these countries do not always provide the same protection of personal data as European regulations. We have therefore entered into agreements with these companies in which they commit themselves to take appropriate safety measures. This way the data is always well protected.

Cookies

We use cookies. Everything to ensure that our website works well and that you can enjoy shopping.

Security

The security of our system is very important to us. We protect all information you provide us with the most modern techniques.  We seek to ensure that up-to-date data storage and security techniques are used to protect the personal information. All our employees and any third parties we engage to process the personal information are also obliged to respect the confidentiality of this personal information. The personal information is held on a secure online server utilising the Secure Socket Layer technology (SSL) standard.

Your Rights

We have a legal obligation to ensure that the personal information is kept accurate and up to date. Please assist us to comply with this obligation by informing us of any changes to the personal information. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information about you by sending us a written request.

Third party websites

Our website occasionally contains links to other websites. We have no influence on those other sites. We can not guarantee that these companies will handle the data just as safely as we do. We recommend that you first read the Privacy Statement of those sites before using them.

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